Lifeline

Lifeline is a federal benefit program administered by the Universal Service Administrative Company (USAC) and overseen by the FCC. It provides eligible households with a monthly discount of up to $9.25 on broadband internet service. Only one Lifeline discount is allowed per household.

You may qualify for Lifeline if your household income is at or below 135% of the Federal Poverty Guidelines, or if you or a household member participates in one of the following programs:

• Supplemental Nutrition Assistance Program (SNAP / Food Stamps)
• Medicaid
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (Section 8)
• Veterans Pension and Survivors Benefit
• Tribal programs (LIHEAP, Bureau of Indian Affairs General Assistance, Tribal TANF, Tribal Head Start)

The standard Lifeline benefit is $9.25 per month applied directly to your Prentiss Connect service charge on your PCEPA bill. Qualifying Tribal lands residents may be eligible for a higher benefit of up to $34.25 per month.

There are two ways to apply:

1. Online: Visit lifeline.universalservice.org to apply through the National Verifier and check your eligibility instantly.
2. In person: Visit our office at 201 W. Church St., Booneville, MS 38829 or call 662-596-6688. Bring documentation of your qualifying program participation or income.

Once approved, your benefit will be applied to your next monthly bill.

• Only one Lifeline benefit per household — not per person.
• You must re-certify your eligibility annually.
• Failure to use your service for 30 consecutive days may result in de-enrollment.
• Fraudulent enrollment in Lifeline is a violation of federal law and may result in criminal penalties.

For Lifeline questions, call 662-596-6688 or email info@pcepa.com. For general program information visit lifeline.universalservice.org.